A Floor in Mountlake Terrace Has a New Look Thanks to an Excellent Stone Cleaning Service

May 02, 2024

Natural stone surfaces are an excellent choice that can enhance the beauty of any area with a stylish look. However, they can become dull and unappealing over time. Daily wear and harsh cleaning products can cause long-term damage that might require professional restoration. We recently received a request from a client in Mountlake Terrace, WA, facing a similar issue.


The homeowner was unhappy because her natural stone floor deteriorated over the years, losing its appeal. Despite her cleaning attempts, she couldn't achieve the results she was hoping for. After trying other failed methods, she sought professional assistance. She searched online for stone cleaning services in Mountlake Terrace, Washington, and thankfully, the top results led her to our website.

She had a great experience on our website, designed to be user-friendly and intuitive. There, she found informative blog posts and a picture gallery showcasing before and after images of our work.

The excellent results of our previous jobs gave her confidence that we could provide a reliable solution to restore her floor. Since she was eager to solve the problem, she completed our online scheduler and requested a free evaluation at her convenience.

At Sir Grout, we believe that having a well-presented team and easily identifiable vehicles is crucial for reinforcing the reliability of our services and contributing to a smooth and trustworthy customer experience. We arrived at the customer's house on the appointed date and time, dressed in sharp uniforms and equipped with the knowledge and expertise to tackle any hard surface problem.

As we began the inspection, we noticed the surface's condition was not ideal. We explained to the owner that daily wear and tear, harsh chemicals, or spills from acidic substances can damage the stone and cause stains, dullness, and discoloration. In addition, the stone was not adequately sealed, which can lead to further damage and decay over time.

After sharing our observations, we suggested our stone cleaning and sealing service to restore the floor. Our professional restoration process features top-of-the-line equipment and our proprietary products that deliver exceptional results. We assured her we would repair the damage and enhance the stone with a beautiful new look.

We then offered a no-obligation quote and provided a detailed outline of all the steps needed to restore the natural stone surface. The customer was happy with our proposed solution and promptly requested our services, scheduling the job for a future date and time that suited her.

We are committed to fulfilling our promises and providing a safe environment for all our customers. We'll treat our client's properties with extreme care and attention from the free in-home consultation until the completion of the project. We returned on the appointed date, ensured the area was protected during our work, and then began the job, keeping our client informed and answering all his questions.

We stripped the old coating and deep-cleaned the surface using a high-speed scrubber and our exclusive cleaner. This superior product, crafted with top-quality ingredients, is stone-safe and ensures thorough cleaning without leaving any residue or damaging the surface.

After beautifully enhancing the stone, we applied Siltanium to the surface. This sealant protects against spills, water damage, etch marks, and stains. It has slip-resistant properties, reducing the possibility of accidents by slips and falls. In addition, it minimizes deterioration, enhances the surface, and can last for a long time with proper care.

As we completed all the steps, we cleaned up and invited our client to inspect the results. The owner was thrilled to see the new look of the surface and expressed her satisfaction stating that the floor looked even better than she had imagined.

She thanked us for our exceptional performance and assured us she would recommend our services to family and friends with similar hard surface-related issues. Additionally, she intended to leave a five-star review on Google to help spread the word about Sir Grout's outstanding products and services.

Before leaving, we took some time to give our client a few helpful tips for better maintenance. We recommended establishing a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our non-toxic product won't damage the stone, delivers remarkable results, and it's safe for everyone in her home, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that can damage the stone. Moreover, they leave a residue that can dry on the surface, potentially causing discoloration, staining, and other issues like etching. It's important to keep the surface dry, remove spills with paper towels or terry cloths, and avoid using abrasive tools because they can leave scratches.

Is your natural stone floor dull and unappealing? Don't worry, Sir Grout Seattle top-of-the-line restoration processes can revamp your home's hard surfaces and make future maintenance less hassle. Contact us today by calling (206) 809-8083 or by using our online scheduling option to schedule a free quote.